Privacy policy & Terms of Service

At Upper Light Consulting, we are committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, and safeguard your personal information.

What Information We Collect

We only collect information that is necessary to provide our services and improve our website. This may include:

• Contact Information: Name, email address, phone number, and company name when you fill out a contact form or subscribe to our newsletter.

• Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. We collect this using cookies and other standard tracking technologies. This data is anonymized and used to analyze website traffic and user behavior.

How We Use Your Information

The information we collect is used solely for the following purposes:

• To respond to your inquiries and provide you with information about our services.

• To deliver consulting services to our clients.

• To send you updates and marketing materials (if you have opted in to receive them).

• To improve our website's functionality and user experience.

• To comply with legal obligations.

How We Protect Your Information

We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers and encryption to safeguard data transmitted online. We also limit access to your personal information to only those employees who need it to perform their job duties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, but only when those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights or property.

Your Choices

You have the right to:

• Access and Update Your Information: You can contact us at any time to request access to or update the personal information we hold about you.

• Opt-Out of Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

• Disable Cookies: Most web browsers allow you to disable cookies in your settings. Please note that doing so may affect the functionality of our website.

Changes to This Policy

We may update this privacy policy from time to time. We will post any changes on this page, and the "effective date" at the top of the policy will be updated accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Terms of Service

Welcome to Upper Light Consulting. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

2. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Upper Light Consulting and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

• Transmitting any harassing, defamatory, or obscene content.

• Using the website to transmit any viruses, malware, or other harmful code.

• Attempting to gain unauthorized access to our systems or data.

4. Disclaimer of Warranties

The information and services on this website are provided "as is" and without any warranties, express or implied. Upper Light Consulting makes no guarantees regarding the accuracy, reliability, or completeness of the content. Your use of the website is at your own risk.

5. Limitation of Liability

In no event shall Upper Light Consulting or its employees be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Upper Light Consulting's website, even if Upper Light Consulting or an authorized representative has been notified orally or in writing of the possibility of such damage.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Upper Light Consulting is headquartered, without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will post any changes on this page, and the "effective date" at the top of the policy will be updated. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

8. Contact Us

If you have any questions about this privacy policy, please contact us at support@upperlightconsulting.com.

Effective Date: August 28, 2025